Privacy Policy

Introduction

At Superclose AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy governs the manner in which Superclose (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you” or “your”) of the Superclose application and website (collectively, the “Service”). By accessing or using the Service, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect the following categories of information:

• Personal Information: Name, email address, and any credentials or profile details you voluntarily provide.
• Relationship Data: Notes, reminders, and interactions you choose to record within the Service.
• Usage Data: Device type, browser information, IP address, communication preferences, and activity logs to improve performance and security.
• Cookies and Tracking Technologies: See Cookie Policy Section below.

How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain the Service;
• To personalize your experience and deliver relevant content;
• To improve our features, performance, and user support;
• To communicate with you regarding updates, offers, or support inquiries;
• To comply with legal obligations and enforce our Terms of Service.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent;
• Performance of a contract with you;
• Compliance with legal obligations;
• To protect our rights and safety;
• With trusted service providers who assist in operating our platform;
• Our legitimate interests, including maintaining and improving the Service.

Cookie Policy

We use cookies and similar technologies to:

• Authenticate users and maintain session integrity;
• Analyze usage patterns and improve functionality;
• Deliver personalized content and measure engagement.

By using the Service, you consent to our use of cookies. You may disable cookies via your browser settings, but doing so may limit certain features.

Data Sharing and Disclosure

We do not sell your personal information. We may share data with trusted third-party service providers who assist in operating the Service, subject to confidentiality agreements. We may also disclose information if required by law, regulation, or legal process, or to protect our rights and the safety of users.

Data Retention and Removal

We do not sell your personal information. We may share data with trusted third-party service providers who assist in operating the Service, subject to confidentiality agreements. We may also disclose information if required by law, regulation, or legal process, or to protect our rights and the safety of usersWe retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your account and associated data by contacting hello@superclose.ai.

Upon verified request, we will delete your data from active systems within 30 days, unless retention is legally mandated or necessary for dispute resolution or fraud prevention.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We implement commercially reasonable safeguards to protect your data, including encryption, secure servers, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Examples of security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices

Your Rights

You may have rights under applicable data protection laws, including the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at hello@superclose.ai.

International & Other Users

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.If you access the Service from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the U.S. or other jurisdictions where our service providers are located.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via email or prominent notice within the Service. Continued use of the Service after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: